We ship worldwide from Denver, CO (USA).
DOMESTIC (USA) ORDERS
- Most orders are processed and shipped within 1-2 business days.
- Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method.
- First Class, Priority Mail, Express Mail USPS shipping options are available at checkout.
- First Class will take 3-7 business days to arrive depending on where in the USA you’re located.
- Priority Mail takes 2-3 business days to arrive depending on where in the USA you’re located.
- Express Mail is the only delivery method with a guaranteed delivery date. It will take 1-2 days to arrive.
- You will receive an email with tracking information once your order has been shipped.
INTERNATIONAL ORDERS
- Most international orders are processed and shipped within 1-2 business days.
- First Class International will take 10 - 21 business days to arrive depending on how fast it clears customs (Canada, Australia, UK, EU). Most orders arrive within 10 - 14 days.
- Buyers are responsible for any customs and import taxes that may apply; these are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs are.
REFUSED AND UNDELIVERABLE ORDERS
- Customer is responsible for correct shipping address.
- Refused or undeliverable packages are subject to a 15% restocking fee. Shipping fee is not refunded.
- In case you'd like us to re-ship a refused or undeliverable package, a new shipping fee will be charged.
LOST AND STOLEN PACKAGES
- Stolen packages are responsibility of the buyer.
- If the package is marked as 'Delivered' but you still can't locate it, please consider taking these steps - check the area around your residence, check with the members of your household, your neighbors. If still not found, please check with your mailman.
- All Priority Mail USA orders are insured for the amount of $50 USD and in case they're lost or stolen, a buyer can submit a claim with USPS.
