Returns & Exchanges
HOW TO MAKE AN EXCHANGE
- To return your order, please contact us at firstname.lastname@example.org with your order number.
- We accept returns postmarked within 30 days of the delivery date, strictly.
- Returns postmarked outside of the 30 day return policy will be returned to sender.
- Returns must be received in a new condition, unworn, unwashed, and in their original packaging. Items returned without original packaging may be subject to a 25% re-stocking fee.
- Returns of 6+ items might be a subject to a re-stocking fee of $5.00. To be determined on an individual basis.
- Refunds are issued to your original payment method. Refunds cannot be returned to alternate cards or different forms of payment.
- Original shipping fees are non-refundable.
- When your return is received and processed, we'll email you a refund notification. It will normally take 5-7 business days to process a refund.
HOW TO MAKE A RETURN
- To return your order, please contact us at email@example.com with your order number. We will generate a return USPS shipping label for you.
- Customer is responsible for return shipping costs.
- We are not responsible for missing, damaged, or packages lost in transit.
- Again, make sure your return is postmarked within 30 days of the delivery date.
- We accept exchanges postmarked within 30 days of the delivery date, strictly.
- Item(s) you're willing to exchange must be unworn, unused, unwashed and in their original packaging.
- Customer is responsible for shipping costs to exchange the order.
- To exchange your items, simply place a new order for the item(s) you would like your original order to be exchanged for and ship back your original order to us.