Most orders are processed and shipped within 1-2 business days.
Weekends and holidays are excluded from processing and shipping times, so please account for non-business days when choosing your shipping method.
First Class, Priority Mail, Express Mail USPS shipping options are available at checkout.
First Class will take 3-7 business days to arrive depending on where in the USA you’re located.
Priority Mail takes 2-3 business days to arrive depending on where in the USA you’re located.
Express Mail is the only delivery method with a guaranteed delivery date. It will take 1-2 days to arrive.
You will receive an email with tracking information once your order has been shipped.
Most international orders are processed and shipped within 1-2 business days.
First Class International will take 10 - 21 business days to arrive depending on how fast it clears customs (Canada, Australia, UK, EU). Most orders arrive within 10 - 14 days.
Buyers are responsible for any customs and import taxes that may apply; these are not included in the item price or shipping cost. Please check with your country's customs office to determine what these additional costs are.
REFUSED AND UNDELIVERABLE ORDERS
Customer is responsible for correct shipping address.
Refused or undeliverable packages are subject to a 15% restocking fee. Shipping fee is not refunded.
In case you'd like us to re-ship a refused or undeliverable package, a new shipping fee will be charged.
LOST AND STOLEN PACKAGES
Stolen packages are responsibility of the buyer.
If the package is marked as 'Delivered' but you still can't locate it, please consider taking these steps - check the area around your residence, check with the members of your household, your neighbors. If still not found, please check with your mailman.
All Priority Mail USA orders are insured for the amount of $50 USD and in case they're lost or stolen, a buyer can submit a claim with USPS.
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